Cruffled Support
Need a hand? Email support@cruffled.com.
When contacting support
Please include your device model, iOS or Android version, Cruffled app version, and a short description of what happened. A screenshot is helpful when something looks wrong.
Purchases and restoring access
Open the Shop in Cruffled and choose Restore Purchases while signed into the same Apple or Google account used for the purchase. If access is not restored, contact us with the platform and product you purchased. Do not send payment-card information.
Progress and puzzle unlocks
Progress, created or imported puzzles, preferences, and rewarded-ad puzzle unlocks are stored on the device. They may be lost if the app is removed or its data is cleared. Export any puzzle you want to keep before removing the app.